I wrote a book along with Scott Zimmerman and Dr. Tony Alessandra called The Platinum Rule for Small Business Mastery. It is available on www.amazon.com. The Platinum Rule teaches us to treat others the way they want to be treated. This is especially important in business (sales, marketing, employees, etc).

As a business coach and consultant I am surprised by the number of business owners who have responsibility for sales but don’t have a clearly defined sales process. My next several blog posts will describe what I teach my clients and members of my business mastery advisory